These Terms of Service (“Terms”) govern your access to and use of Datahyena: the API, webhooks, and dashboard (collectively, the “Service”). By using the Service you agree to these Terms.
If you’re using Datahyena on behalf of a company, you confirm you have authority to bind that company.
1. Definitions
- Datahyena (“we”, “us”) — the company providing the Service
- You, your — the individual or organization using the Service
- Workspace — your account on Datahyena, including its users, API keys, and configuration
- API — the REST endpoints and webhooks through which the Service is delivered
- Signal — a structured record of a public business event (a funding round, acquisition, or executive change) or an entity-resolved company or investor
- Credit — the unit of usage; one credit is consumed per record returned
2. Eligibility and account
You must be at least 18, have legal authority to enter into this agreement, and be using the Service for a legitimate business purpose. You’re responsible for:
- Accurate and current account information
- Keeping your credentials and API keys confidential
- All activity that happens in your workspace and under your API keys
- Inviting and managing team members responsibly
Notify us immediately if you suspect unauthorized access to your account or a leaked API key.
3. What the Service does
Datahyena provides structured growth signals over an API: funding rounds, acquisitions, and executive moves, deduplicated and resolved to canonical companies and investors. The Service is delivered as:
- A REST API with cursor pagination and API-key authentication
- Webhooks for streaming new signals (on plans that include them)
- A dashboard for managing keys, usage, and billing
You acknowledge that:
- The data is derived from public sources and assembled programmatically; it may contain errors, omissions, or delays
- We surface the sources behind each event to help you judge reliability, but we do not guarantee completeness or accuracy
- Availability of upstream public sources is outside our control and may affect freshness or coverage
4. Acceptable use
What you may do
- Query the Service and use the returned signals inside your own products, workflows, and analyses
- Store and process signals as needed to operate your product, subject to these Terms
What you may not do
- Resell, sublicense, or redistribute the Datahyena dataset, in bulk or substantial part, as a competing data product
- Build a competing signals database by systematically exporting the API
- Reverse-engineer, decompile, or attempt to extract our source code or methods
- Bypass rate limits, credit metering, access controls, or other security measures
- Share API keys outside your organization or exceed the seats on your plan
- Use the Service for any unlawful purpose, or in violation of any applicable data-protection law
We reserve the right to investigate suspected violations and suspend or terminate accounts that breach acceptable use.
5. Plans, credits, and billing
5.1 Plans
Datahyena offers subscription plans, one-time pay-as-you-go credit packs, and Enterprise agreements. Current plans and prices are at datahyena.com/pricing. We may update plan structures and pricing with 30 days’ notice; existing subscriptions stay at the current rate until renewal.
5.2 Free credits
New workspaces receive a starting allotment of free credits, no card required. Free credits are for evaluation and may expire.
5.3 Credits
One credit is consumed per record returned. Subscription credits refresh each billing cycle and do not roll over. Pay-as-you-go credits are purchased in one-time packs and do not expire.
5.4 Payment processor
Billing is handled by Kelviq, our payment processor. By subscribing or purchasing credits you agree to Kelviq’s terms in addition to these. We do not see or store your payment card information.
5.5 Payment terms
- Subscription fees are charged in advance, monthly
- All fees are non-refundable except as stated in our Refund Policy
- Failed payments may result in service suspension after a grace period
- You authorize automatic recurring charges to your payment method on file
5.6 Taxes
Fees are exclusive of tax. You are responsible for any applicable tax; Kelviq collects tax where legally required.
5.7 Upgrades and downgrades
- Upgrades take effect immediately, prorated within the current cycle
- Downgrades take effect at the next billing cycle
- Unused subscription credits do not roll over between cycles
6. Intellectual property
Our IP
We retain all rights to the Service, the underlying dataset and how it is assembled, the platform code, and our trademarks, including any aggregated or de-identified data we derive from Service usage.
Your data
You retain ownership of your account information and configuration. Feedback you provide may be used freely by us to improve the product.
License to the data
We grant you a limited, non-exclusive, non-transferable, non-sublicensable license to use the signals you retrieve within your own products and workflows during your subscription, subject to these Terms and the acceptable-use restrictions above. The license does not permit reselling or redistributing the dataset as a standalone or competing product.
7. Privacy
Our Privacy Policy describes how we collect and use data and is incorporated into these Terms by reference. For EEA customers we will sign a Data Processing Agreement on request. You are responsible for using the data in compliance with applicable laws.
8. Confidentiality
Each party agrees to protect the other’s confidential information with reasonable care, use it only to perform under these Terms, and not disclose it to third parties. Confidentiality does not apply to information that is public, already known, independently developed, or required to be disclosed by law.
9. Warranties and disclaimers
We warrant that we have authority to provide the Service, that it will perform substantially as described, and that we will use commercially reasonable effort to maintain availability.
Otherwise, the Service and the data are provided “as is.” To the maximum extent permitted by law, we disclaim all other warranties, including merchantability, fitness for a particular purpose, non-infringement, accuracy or completeness of the data, and uninterrupted availability. Use judgment when acting on the data and validate it where decisions are material.
10. Limitation of liability
To the maximum extent permitted by law:
- Neither party is liable for indirect, incidental, special, consequential, or punitive damages
- Neither party is liable for loss of profits, revenue, data, or business opportunity
- Our total aggregate liability under these Terms is capped at the greater of (a) the amount you paid us in the 12 months preceding the claim, or (b) USD $100
These caps do not limit your payment obligations, IP infringement claims, confidentiality breaches, or willful misconduct.
11. Indemnification
You indemnify us against claims arising from your use of the Service or the data, your breach of these Terms, or your breach of law.
We indemnify you against claims that the Service infringes a third party’s IP, except where the claim arises from your modifications, your combinations with other products, or your use in breach of these Terms.
12. Term and termination
By you
Cancel any time from your dashboard. Access continues through the end of the current billing cycle; no refund for unused time except as stated in the Refund Policy.
By us
We may suspend or terminate your account for material breach (with notice and a chance to cure where appropriate), immediately for violation of acceptable use, for non-payment after a grace period, or if required by law.
On termination
Your licenses end and you must stop using the Service and the data. We delete your data per the Privacy Policy. Sections that should survive, including IP, confidentiality, warranties, liability, and indemnification, survive termination.
13. Changes to these Terms
We may update these Terms. Material changes are announced by email and a notice in the dashboard. Continued use after the effective date constitutes acceptance.
14. General
Governing law
These Terms are governed by the laws of India, without regard to conflict-of-law rules.
Dispute resolution
Good-faith negotiation for at least 30 days, then the competent courts of India.
Assignment
You may not assign these Terms without our consent. We may assign in connection with a merger or acquisition.
Entire agreement
These Terms plus the Privacy Policy, Refund Policy, and any signed order form are the entire agreement between us.
Severability and waiver
If any provision is unenforceable, the rest stays in force. Failure to enforce a provision is not a waiver.
Notices and force majeure
To us: [email protected]. To you: your registered email. Neither party is liable for delays caused by events outside reasonable control.
15. Contact
Questions about these Terms: [email protected].